Terms & Conditions

1. Acceptance of Terms

By enrolling in our programs, accessing CONTeCT resources, or using university services, you agree to abide by these terms and conditions. Your continued use of our services constitutes your acceptance of these terms and any future modifications.

If you do not agree to these terms, you must not use our services or access our resources.

2. Program Policies

Our educational programs are governed by specific requirements and policies designed to ensure quality education and fair assessment. These include:

• Grading Policies: Assessment criteria, grade scales, and evaluation methods specific to each program
• Academic Rules: Attendance requirements, assignment submissions, and academic integrity standards
• Course Registration: Procedures for enrolling in courses, prerequisites, and enrollment limits
• Course Withdrawal: Deadlines and procedures for withdrawing from courses, including any applicable penalties

3. Registration Fees

All fees associated with our programs must be paid according to the specified schedule and payment methods.

• Fees must be paid in full before course commencement unless a payment plan has been approved.
• Please refer to our separate Refund Policy for detailed information about refunds and cancellations.
• Late payment fees may apply for overdue accounts.

4. Use of CONTeCT Resources

Access to CONTeCT resources, including digital platforms and networks, is provided for educational purposes.

Acceptable use includes educational and research purposes, authorized academic activities, and professional development.

Prohibited use includes illegal or unauthorized activities, commercial use without permission, and sharing login credentials.

5. Privacy and Data Usage

We are committed to protecting your privacy and personal data. Our data practices include collection, use, and protection of personal data in accordance with our Privacy Policy, compliance with Malaysia's Personal Data Protection Act 2010 (PDPA), and secure storage and transmission of sensitive information.

6. Changes to Terms

CONTeCT reserves the right to update these terms and conditions at any time to reflect changes in our services, legal requirements, or operational needs. Significant changes will be communicated through email notifications, announcements on our website, and updates in the student portal.

Continued use of our services after changes constitutes acceptance of the modified terms.

7. Contact Information

For questions, concerns, or issues related to these terms and conditions, please contact:

8. Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of Malaysia. Any disputes arising from or related to these terms shall be subject to the exclusive jurisdiction of the courts of Malaysia.

We encourage resolution of disputes through direct communication before pursuing legal remedies.